Hi there, I’m Julia.

4+ Years of Customer Success Experience

Across the full post-sales journey of SaaS platforms.
Community Advocate

Building Confidence Through Sports
Managed $1.6M in Annual Revenue

For 80 SMB and Mid-Market accounts

The Julia Approach

I keep the customer journey at the center of my efforts, ensuring each stage contributes to a seamless, positive experience.

I actively listen to and understand the customer's needs, showing genuine care for their challenges and perspectives.

I step up to guide customers and processes with confidence, inspiring others toward common goals and success.

I continuously refine processes, solutions, and customer interactions to optimize outcomes and drive growth.

I embrace change and adapt quickly to new challenges, ensuring flexibility while maintaining focus on customer success.