About Me

Julia Meedzan, MBA

I’m a Customer Success Professional with a passion for onboarding, SaaS platforms, and building strong client relationships. With an MBA from Endicott College and a BA in Global Studies from St. Lawrence University, I bring a strategic mindset and a global perspective to everything I do.

Throughout my career at iLease Management and HqO, I’ve focused on driving customer satisfaction and retention through effective product training and engagement. I thrive on helping clients achieve their goals and ensuring they feel supported every step of the way.

When I’m not working, you can find me volunteering as a golf coach, a role that allows me to combine my love for mentorship and athletics. I also love to explore the outdoors through film photography! Based in Rhode Island, I’m eager to take the next step in my career, focusing on impactful opportunities in onboarding and customer success.

 FAQs

  • In five years, I see myself as a valuable leader within my next company, having built strong relationships with clients and colleagues while driving meaningful results. I aim to deepen my expertise in onboarding and customer success strategies, take on greater responsibilities, and contribute to the growth and evolution of the organization.

  • I thrive in a balance of both. I enjoy collaborating with various teams to exchange ideas, solve problems, and achieve common goals. At the same time, I’m comfortable working independently, especially when tackling tasks that require focus and individual accountability. I believe flexibility and adaptability are key to success, so I can effectively switch between team-oriented and independent work based on the needs of the situation.

  • I prioritize tasks by assessing deadlines, importance, and impact. I start by organizing my day using a calendar block method. For larger projects, I break them into smaller, manageable steps and focus on completing high-impact deliverables first. I also build in time for unexpected challenges and ensure clear communication with my team to stay aligned on goals.